Discover Financial Services Oct 1989 - Mar 2014
Training and Development Specialist
Discover Financial Services Oct 1989 - Feb 2014
Previous Positions Held at Discover
Discover Financial Services 2008 - 2009
Team Leader - Discover Business Card Servicing
Discover Financial Services 2007 - 2008
Team Leader - Customer Service and Sales
Discover Financial Services 2005 - 2007
Team Leader - Fraud Prevention
Skills:
Smoking Cessation Grassroots Lobbying Research Customer Experience World Class Customer Service Community Outreach Community Development Brand Management Corporate Branding Management Leadership Team Leadership Team Building New Business Development Self Employment Human Resources Philanthropy Marketing Creative Merchandising Financial Services Banking Call Centers Team Management Customer Service Management Sales Management Change Management Performance Management Coaching Process Improvement Facilitation Training Facilitation Workshop Development Workshop Facilitation Brainstorm Facilitation Company Presentations Development and Delivery of Training Employee Training Customer Service Training Customer Service Credit Card Debt Business Cards Credit Card Fraud Creative Arts Visual Arts
Interests:
Civil Rights and Social Action Environment Poverty Alleviation Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health