Skills:
**** If you will click on my "Career Link" below you will find a more reader friendly and detailed resume*******Experience Set up and maintain client desktops, servers and printers i.e., Hardware and software, installing various OS and applications Set up and maintaining securities, using remote assistance desktop to alleviate issues Set up client server and peer to peer networks. IP addressing and subnetting Replacement of internal components (RAM, Hard drives, CD ROM), etc. Additional Experience Prior extensive experience in customer service and direct sales/cold calling; researched, prescreened and interviewed potential clients. Engaged in finding and attracting new clients while building a strong rapport. Established and maintained customer files and accounts, verified and validated information data, credit checks, completed and documented property valuations, held legal signings and closings, customer billing and invoicing, handled payment transactions, data entry and small office accounting. Previously managed seven Sales Reps for six years for direction and problem resolution; customer service/relations, tech support, marketing design (bi-monthly product flyers and other campaign projects) along with order processing, preparing and dispatching work orders, maintained inventory; purchasing and order fulfillment, updated price list and inventory documentation. Has strong Integrity and believes in business ethics. Upholds a positive attitude and outgoing personality while maintaining a professional approach, works very well with management and staff in a team environment and needs minimal supervision when working alone; The ability to network, build rapport, develop and maintain loyal customer and employee relationships. Extraordinary negotiating and closing skills, excellent organizational and problem solving ability with attention to detail, and the aptitude to handle multiple task and deadlines. Great data entry skills, form designs and many other skills that come with 19 years of office experience.