Enablon - Greater Chicago Area since Jan 2012
Knowledge Management Specialist
EveryWarehouse/eWMS Aug 2010 - Jan 2012
Lead QA Analyst
Wrigley Dec 2009 - Aug 2010
IT Analyst (Contractor)
Agentrics Oct 2007 - Dec 2009
Software Quality Assurance Specialist
Education:
University of Illinois at Urbana-Champaign 2001 - 2007
B.A., French, Business
Skills:
Microsoft Office Training Delivery Software Project Management E-Learning Training Videos Captivate Training Manuals Technical Documentation Knowledge Management Best Practices Customer Support Customer-focused Bug Tracking Quality Center Quality Assurance