Verizon Business Nov 2003 - May 2011
Implementation Manager
Quantumshift 2000 - 2003
Account Service Consultant
Icg Communications 1997 - 2000
Service Delivery Team Lead
Mfs Intelenet Worldcom 1990 - 1997
Account Consultant
Verizon Business 1990 - 1997
Customer Service Manager
Education:
Uc Santa Barbara
Bachelors, Bachelor of Arts
Skills:
Powerpoint Consulting Itil Certified Verizon Art Contract Management Yahoo Audio Conferencing Infrastructure Voip Account Management Software Installation Customer Retention Fortune 500 Sales Operations Telecommunications Communication Business Services Procedural Materials Circuits Economic Growth San Driving Outlook San Francisco Microsoft Office Microsoft Word Professional Services Microsoft Excel Proposal Writing Managed Services Proficient Using Cross Functional Team Leadership Point of Contact Customer Service Libraries Sow Status Reports Invoicing Transitions Management Project Management Engagement Research Advocate Meetings Bank Accounting Commercial Real Estate Service Delivery Bandwidth Internal Audit
St. Leo School Elmwood Park NJ 1979-1983, Paramus Catholic High School Paramus NJ 1983-1987
Community:
Anna Croce, Cindy David, John Rambo, Sarah Pulman, Robert Spence, Antonette Vlacancich, Lynne Gallagher, Sean Brennan, Adam Daniel, Teresa Collo, Monica Dececco
Biography:
As I approach the dreaded 40's I can happily say that I am a wife, a mother of beaut...