Jul 2010 to 2000 Real Time AnalystDuke Energy Charlotte, NC Sep 2004 to Jul 2010 Bilingual Customer Service Specialist,DEPARTMENT OF SOCIAL SERVICES MECKLENBURG COUNTY GOVERNMENT Charlotte, NC Oct 2003 to Sep 2004 Office Assistant IVPEREGRINE DEVELOPMENT San Juan, PR Oct 2002 to Sep 2003 Executive AssistantMAYMI & RIVERA-FOURQUET, PSC, ATTORNEYS AT LAW San Juan, PR Aug 2000 to Sep 2002 Administrator/Office ManagerETS PAYPHONES San Juan, PR Aug 1998 to Aug 2000 Office Manager
Education:
CENTRAL PIEDMONT COMMUNITY COLLEGE Charlotte, NC 2010 to 2010 Human Resource Generalist Certificate in Human ResourcesINTERAMERICAN UNIVERSITY OF PUERTO RICO San Juan, PR 1993 to 1998 MBA in Industrial ManagementUNIVERSITY OF PUERTO RICO San Juan, PR 1988 to 1992 BBA in Finance
Skills:
Analytical Skills, Organizationa Skills, Diversity and Inclusion Focus, Human Resources, PHR
Sep 2004 to Jul 2010 Bilingual Customer Service SpecialistDEPARTMENT OF SOCIAL SERVICES Charlotte, NC 2003 to 2004 Office Assistant IVPEREGRINE DEVELOPMENT San Juan, PR 2002 to 2003 Executive AssistantMAYMI & RIVERA-FOURQUET, PSC, ATTORNEYS AT LAW San Juan, PR 2000 to 2002 AdministratorETS PAYPHONES San Juan, PR 1998 to 2000 Office Manager
Education:
INTERAMERICAN UNIVERSITY OF PUERTO RICO San Juan, PR 1998 MBA in Industrial ManagementUNIVERSITY OF PUERTO RICO San Juan, PR 1992 BBA in FinanceHuman Resource Certification Institute( HRCI) Charlotte, NC 2010 PHR in Profesional in Human Resources
Skills:
Analytical Skills Organization Skills Diversity and Inclusion Focus Human Resources Avaya CMS Supervisor eWFM Call Center Experience Workforce Management Work with minimal supervision