3209 Holland Pl, Lawrenceville, GA 30043 • 6783773012 • 6783765912
Duluth, GA
Rockville, MD
Valdosta, GA
Milton Freewater, OR
Sevierville, TN
Middlesex, NC
60 Prmter Center Pl Ne Apt 229, Atlanta, GA 30346 • 2134464664
Work
Company:
Ultimate staffing - Atlanta, GA
Mar 2013
Position:
Customer service representative
Education
School / High School:
Keiser University- Tallahassee, FL
2005
Specialities:
Associate in Criminal Justice
Skills
Experience in creating and editing a wor... • setting spacing and aligning text using ... • and drawing objects using styles and tem... • customer service and computer skills
Languages
English • Spanish
Ranks
Certificate:
At&T Six Sigma Green Belt
Interests
Collecting Antiques • Electronics • Education • Science and Technology • The Arts • Arts and Culture • Collecting • Health
AT&T Mobility - Greater Atlanta Area since May 2013
Area Manager Network Operations - 3G Microcell
National Society of Black Engineers - Washington D.C. Metro Area since Oct 1999
Various Leadership Roles
AT&T Mobility - Greater Atlanta Area Jul 2012 - Apr 2013
Sr. Project Manager - LTE Incubation Team
AT&T - Anaheim CA Jul 2011 - Jul 2012
Manager, Customer Service - Wholesale Service Center (WSC)
UCampus LLC Jun 2010 - Oct 2010
Regional Manager
Education:
Duke University - The Fuqua School of Business 2009 - 2011
MBA, Business Administration; Strategy and Market Analysis & Strategy
University of California, Los Angeles - The Anderson School of Management 2007 - 2008
Fellowship, Riordan Fellows
University of Southern California 2005 - 2006
Graduate Certificate, Technology Commercialization
University of Southern California 2003 - 2006
MS, Electrical Engineering
University of Southern California 1998 - 2003
BS, Electrical Engineering
Pinole Valley High School 1994 - 1998
HS Diploma
Skills:
Leadership Project Management Strategy Management Training Cross Functional Team Leadership Program Management Telecommunications Analysis Six Sigma Strategic Planning Data Analysis Integration Business Strategy Team Management Start Ups Team Leadership Event Planning Customer Service Process Improvement Consulting Networking Nonprofits Software Documentation Business Development Business Process Improvement Project Planning Telecommunications Management Community Outreach Team Building Test Engineering Html Emails Email Newsletter Design Metrics Reporting Photoshop Salesforce.com Management Consulting Product Marketing Ruby on Rails Object Oriented Programming Git Html5 Css Google Analytics Marketing Strategy Email Marketing Cascading Style Sheets Marketing Public Speaking Engineering Testing Vendor Management Recruiting Operations Management
Interests:
Collecting Antiques Electronics Education Science and Technology The Arts Arts and Culture Collecting Health
Languages:
English Spanish
Certifications:
At&T Six Sigma Green Belt Intro To Sql For Data Science
Ultimate Staffing Atlanta, GA Mar 2013 to Apr 2013 Customer Service RepresentativeThomas & Thomas Painting & Remodeling Service Albany, GA Apr 2011 to Jan 2013 Receptionist /Secretary/ Office PersonnelHP Enterprise Service Tallahassee, FL Feb 2008 to Mar 2011 Provider Enrollment Specialized Support RepresentativeACS State Health Care Tallahassee, FL Apr 2005 to Jan 2008 Provider Inquiry /Customer Service RepresentativeSpherion Workforce Tallahassee, FL Apr 2005 to Nov 2005 Customer Service RepresentativeHarvey's Supermarket Tallahassee, FL Jun 2004 to Jan 2005 Cashier/Floor ClerkMcDonald's Restaurant Tallahassee, FL Jul 2003 to Jul 2003 Crew TrainerMcDonald's Restaurant Dawson, GA Mar 2001 to Jun 2003 Customer Service
Education:
Keiser University Tallahassee, FL 2005 to 2007 Associate in Criminal JusticeAlbany Technical College Albany, GA Jan 2001 to Jan 2003 Microcomputer Specialist /Computer Information SystemRandolph Clay High School Cuthbert, GA Jan 1998 to Jan 2001
Skills:
Experience in creating and editing a word document. Formatting text using the tabs command, setting spacing and aligning text using indentation options. Also preparing and printing envelopes and labels; along with document columns, and drawing objects using styles and templates. Experienced in typing, customer service and computer skills
Yanbu International High School Yanbu Saudi Arabia 1984-1990, Ohlone Elementary School Hercules CA 1990-1992, Pinole Middle School Pinole CA 1992-1994, Pinole Junior High School Pinole CA 1992-1994