Comcast Nov 2009 - Feb 2010
Call Center Sales Supervsior
Avaya Jan 2009 - Aug 2009
Process Improvement Manager
Avaya Apr 2008 - Dec 2008
Operations Manager
Avaya Inc Jan 2000 - Mar 2008
Aftermarket Orders Manager
Avaya Oct 1999 - Jan 2000
Accounts Receivable Manager
Education:
The University of Alabama 2018 - 2020
Bachelors, Bachelor of Arts, Organizational Leadership
Herzing College 1996 - 1999
Skills:
Process Improvement Call Centers Management Leadership Account Management Customer Service Training Call Center Crm Performance Management Customer Satisfaction Business Process Continuous Improvement Sales Operations Sap Contact Centers Sales Operations Management Cross Functional Team Leadership Avaya Business Process Improvement Customer Relationship Management Sarbanes Oxley
Interests:
Kids Cooking Medicine Investing Exercise Outdoors Sweepstakes Home Improvement Electronics Reading Fitness Gourmet Cooking Music Sports Movies Collecting Home Decoration Health