Dec 2014 to 2000 CSR at PhotoBarnStaffing Solutions Knoxville, TN Oct 2014 to Dec 2014 CSR at Talbot's Call CenterSitel Oak Ridge, TN Nov 2013 to Jun 2014 CSRWalmart Powell, TN Apr 2012 to Sep 2013 CashierKFC LaFollette, TN Sep 2009 to Mar 2012 Cashier
Skills:
Call Center Managed call flow with up to 30 calls in queue per minute. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.