Liberty Mutual Insurance
Internal Communications Manager
Liberty Mutual Insurance Oct 2015 - May 2018
Project Leader - Operations Strategy and Implementation - Service Operations
Liberty Mutual Insurance Aug 2012 - Oct 2015
Senior Business Analyst - Distribution Operations Solutions
Liberty Mutual Insurance Dec 2010 - Aug 2012
Business Analyst Ii - Process Improvement
Liberty Mutual Insurance Aug 2009 - Dec 2010
Business Analyst I - Process Improvement
Education:
Massachusetts Institute of Technology 2019 - 2019
Southern New Hampshire University 2013 - 2017
Master of Business Administration, Masters
Southern New Hampshire University 2009 - 2012
Bachelors, Organizational Leadership
Dartmouth College 2010 - 2010
Skills:
Process Improvement Leadership Business Analysis Insurance Training Business Process Improvement Management Customer Service Six Sigma Property and Casualty Insurance General Insurance Call Centers Analysis Visio Requirements Gathering Call Center Risk Management Team Leadership Business Requirements Project Management Change Management Data Analysis Access Business Process Requirements Analysis Sharepoint Teamwork Vendor Management Software Documentation Quality Assurance Program Management Sdlc Lean Six Sigma Property Process Engineering
Interests:
Football Collecting Antiques Exercise Sweepstakes Nascar Home Improvement Reading Gourmet Cooking Watching Auto Racing Sports The Arts Hockey Watching Hockey Home Decoration Watching Sports Cooking Cruises Outdoors Electronics Baseball Auto Racing Crafts Fitness Music Movies Collecting Kids Diet Cats Travel Watching Baseball Investing Traveling Television Sports Memorabilia Collecting Watching Football
Languages:
English
Senior Business Analyst - Distribution Operations Solutions At Liberty Mutual Insurance
Senior Business Analyst - Distribution Operations Solutions at Liberty Mutual Insurance
Location:
South Bend, Indiana Area
Industry:
Insurance
Work:
Liberty Mutual Insurance - Mishawaka, IN since Aug 2012
Senior Business Analyst - Distribution Operations Solutions
Liberty Mutual Insurance - Mishawaka, IN Dec 2010 - Aug 2012
Business Analyst II - Process Improvement
Liberty Mutual Insurance - Mishawaka, IN Aug 2009 - Dec 2010
Business Analyst I - Process Improvement
Liberty Mutual Group - Mishawaka, IN Apr 2005 - Aug 2009
Business Analyst I - Procedure Development
Liberty Mutual Insurance - Mishawaka, IN Jun 2002 - Apr 2005
Service Specialist - Service Assist Team
Education:
Southern New Hampshire University 2012 - 2015
Master of Business Administration (MBA)
Southern New Hampshire University 2009 - 2012
Bachelors, Organizational Leadership
Dartmouth College 2010 - 2010
Six Sigma Green Belt
Skills:
Lean Six Sigma Process Improvement Customer Service Call Center Insurance Business Analysis Business Requirements Leadership Business Process Improvement Requirements Gathering Project Management Property General Insurance