1349 west Peachtree St northwest, Atlanta, GA 30309
Industry:
Information Technology And Services
Work:
Yash Technologies
Managed Services It Support Analyst
Red Rook May 2017 - May 2018
Support Manager
Macy's Apr 2016 - Apr 2017
Soc Analyst Ii - Systems and Technology
Courion Corporation Mar 2015 - Jan 2016
Junior Support Engineer
Ncr Corporation Jan 2014 - Feb 2015
Software Support Analyst - Contractor
Education:
Ranken Technical College
Skills:
Sql Troubleshooting Requirements Analysis Windows Server Technical Support Software Installation Hardware Support Network Connectivity Cisco Vpn Tcp/Ip Printer Support Bmc Remedy Ticketing System Service Now.com Help Desk Support Desktop Support Management Microsoft Office Networking Information Technology Vendor Management Customer Service Active Directory
Interests:
Children Civil Rights and Social Action Education Science and Technology Disaster and Humanitarian Relief Human Rights Health
Feb 2014 to 2000 Software Support Analyst (Contract)Interface Securities Earth City, MO Jun 2013 to Jan 2014 Systems Support - Help Desk AnalystMonsanto St. Louis, MO Feb 2013 to May 2013 I.T. Service Desk AnalystAmerican Red Cross Columbus, OH Feb 2012 to Nov 2012 I.T. TechnicianRehab Care Group Clayton, MO Mar 2010 to Jan 2012 Helpdesk Coordinator / Team LeadSSM Health Care Clayton, MO Mar 2009 to Sep 2009 CRC Technical SupportRalcorp Holdings St. Louis, MO Feb 2008 to Sep 2008 Service Desk Team LeadAmdocs Chesterfield, MO Aug 2006 to Aug 2007 Tier 2 Helpdesk AnalystComcast Hazelwood, MO May 2004 to May 2006 Helpdesk Supervisor
Education:
Ranken Technical College St. Louis St. Louis, MO 2007 to 2010 MS in Computer ScienceBMC Physical