Tenesha Y Robinson

age ~39

from Durham, NC

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Connected to:

Tenesha Robinson Phones & Addresses

506 Stonelick Dr, Durham, NC 27703

Work

Company:

Metlife
Jul 2015 to Jan 2018
Position:

Senior it service management analyst

Education

Degree:

Masters
School / High School:

North Carolina Central University
Dec 2012

Skills

Policy Analysis • Community Outreach • Research • Community Development • Program Development • Social Research • Crime Analysis • Data Analysis • Microsoft Office • Training • Project Management • Management • Analysis • Program Management • Policy • Strategic Planning • Statistics • Workshop Facilitation • Cross Functional Team Leadership • Government • Leadership • Risk Assessment • Leadership Development • Nonprofits • Program Evaluation • Access • Employee Training • Databases • Team Leadership • Case Management • Process Improvement • System Administration • Powerpoint

Ranks

Certificate:

Itil V3, Itil Service Design, Itil Service Transition, Itil Service Operations, Continual Service Improvement

Industries

Information Services

Resumes

Senior Consultant

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Location:

6625 west 78Th Street Cir, Minneapolis, MN 55435

Industry:

Information Services

Work:

Metlife Jul 2015 - Jan 2018
Senior It Service Management Analyst
Verisk Retail Apr 2013 - Jul 2015
Program Manager and System Administrator
Hcl Technologies Jun 2012 - Apr 2013
Itil and Itsm Problem Manager
Rti International Sep 2012 - Mar 2013
Research Assistant
Town of Chapel Hill, Nc May 2009 - Jun 2012
Resource Coordinator

Education:

North Carolina Central University Dec 2012
Masters North Carolina State University 2012
North Carolina Central University 2011 - 2012
Master of Science, Masters, Information Science, Management North Carolina State University 2004 - May 2008
Bachelors, Bachelor of Arts, Criminology East Bladen High School 2000 - 2004
East Bladen High School Dec 2003
Indiana State University

Skills:

Policy Analysis
Community Outreach
Research
Community Development
Program Development
Social Research
Crime Analysis
Data Analysis
Microsoft Office
Training
Project Management
Management
Analysis
Program Management
Policy
Strategic Planning
Statistics
Workshop Facilitation
Cross Functional Team Leadership
Government
Leadership
Risk Assessment
Leadership Development
Nonprofits
Program Evaluation
Access
Employee Training
Databases
Team Leadership
Case Management
Process Improvement
System Administration
Powerpoint

Certifications:

Itil V3, Itil Service Design, Itil Service Transition, Itil Service Operations, Continual Service Improvement
Itilv3, Itil Service Operations
Itil V3, Itil Service Design, Itil Service Transition, Itil Service Operations