Teresa A Linz from Deland, FL, age 61

Teresa Linz Phones & Addresses

t***[email protected]

Electronic Communication Work Flow Manager System, Method And Computer Program Product
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US Patent:

20070226340, Sep 27, 2007
Filed:

Mar 22, 2006
Appl. No.:

11/386259
Inventors:

Roy Hastings - Duluth GA, US
Randolph Torres - Clermont FL, US
Kimberly Pamintuan - Tampa FL, US
Teresa Linz - Canton GA, US
International Classification:

G06F 15/173
US Classification:

709226000
Abstract:

The present invention provides systems, methods and a computer program product for the management of electronic work items by providing uniform methodology across an enterprise. Work items are electronically received by an organization and routed to available users depending upon the business rules of the organization and certain parameters of the work items. Service level commitments may be assigned, tracked and reported as capturing standard reporting across the enterprise specifically with respect to electronic work items.