Denali Usa
Sourcing Specialist
Becu Aug 2013 - Sep 2015
Contact Center Consultant
Verizon Wireless Mar 2011 - Jun 2012
National Account Coordinator
Verizon Wireless Apr 2008 - Feb 2011
Coordinator Internet Response Team
Verizon Wireless Oct 2005 - Apr 2008
Credit Operations Analyst
Education:
Green River College 2012 - 2013
Oregon State University 1979 - 1983
Renton Technical College
Skills:
Data Analysis Customer Retention Customer Experience Wireless Call Center Telecommunications Customer Support Customer Satisfaction Customer Service Team Leadership Negotiation Microsoft Office B2B Account Management Cellular Communications Mobile Devices Sales Voip Technical Support Troubleshooting Call Centers