Handled cash • check • credit and automatic debit card transact... • and Stocked shelves and supplies and org... • check and credit card transactions ... • including the checkout desk and displays... • providing information and service to ens... • products • promotions and orders. Received and... • courteous and straightforward manner. ... • and order parts Assisted children in...
Jul 2014 to 2000 Weekend TeamBest Buy Greenville, NC Nov 2012 to Dec 2013 Customer Service AssociateLowe's Home Improvement Winterville, NC Apr 2012 to Jun 2012 Cashier (seasonal)K-Mart Greenville, NC Oct 2011 to Apr 2012 Jewelry sales RepresentativeConvergys Greenville, NC Mar 2009 to Jul 2011 Customer Service Call Center RepresentativeK-Mart Greenville, NC Jul 2006 to Mar 2009 Retail sales associatePitt Community College Winterville, NC Jan 2008 to Aug 2008 Technical/Lab Assistant
Education:
Beaufort County Community College Washington, DC 2013 to 2016 Computer Information TechnologyPitt Community College 2005 to 2009 Associate of Applied Science in Electronics Engineering Technology
Skills:
Handled cash, check, credit and automatic debit card transactions with 100% accuracy. Helped customers with questions in person, and Stocked shelves and supplies and organized displays.on the phone Organized racks and shelves to maintain the visual appeal of the store. Educated customers on product and service offerings. Verified that all customers received receipts for purchases. Operated a cash register for cash, check and credit card transactions Cleaned and organized the store, including the checkout desk and displays. Described use and operation of merchandise to customers Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, products, promotions and orders. Received and processed cash and credit payments for in-store purchases Effectively managed a high-volume of inbound and outbound customer calls Resolved customer issues in a clear, courteous and straightforward manner. Troubleshoot and replaced components on circuit boards of electronic equipment communicated effectively with up coming seniors in high school from diverse backgrounds about Pitt Community College's Electronics Engineering Program Involved in a work study program at Pitt Community College as a Technical/Lab Assistant where I Set up labs, and order parts Assisted children in the Kids College Program solder circuit boards and put together robot kits. Diagnosed computer hardware malfunctions and failures.
FloridaSr Portfolio Director, North America Consulting at... Past: Project and Product Manager at Perceptics, Technical Consultant at Digital Equipment...