Teri E Melone

Senior Manager

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Location:

Tampa, FL

Industry:

Management Consulting

Work:

Vangent, Inc. since May 2009
Operation Manager
WellHome 2010 - 2010
Consultant
The Home Depot Jan 2008 - Feb 2009
Manager of Outsourced Programs for Home Depot
Home Depot At Home Services Apr 2003 - Jan 2008
Call Center Manager
American Vacation Resorts Apr 2002 - Apr 2003
Sales Director

Education:

Skills:

Customer Satisfaction
Customer Retention
Leadership
Training
Recruiting
Customer Service
Process Improvement
Sales Management
Coaching
Management
Call Center
Sales
Call Centers
Employee Relations
Outsourcing
Project Management
Program Management
Operations Management
Business Process Improvement
Employee Training
Performance Management
Leadership Development
Team Leadership
Strategic Planning
Vendor Management
Team Building
Change Management
Quality Assurance
Strategy
Budgets
Organizational Development
Employee Benefits
Telecommunications
Personnel Management
Customer Experience
Hiring
Forecasting
Talent Acquisition
Retail
Executive Management
Selling
Human Resources
Cross Functional Team Leadership
Workforce Management
Crm
Account Management
Analysis
P&L Management
Contract Negotiation
Business Development

Customer Service Manager

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Work:

Skills:

Business Process Improvement
Customer Satisfaction
Team Leadership
Team Building
Vendor Management
Program Management
Strategic Planning
Coaching
Performance Management
Operations Management

Teri Melone

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Teri E . Melone

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