Rts Mar 2017 - Sep 2018
Senior Laboratory Operations Technician
Rts Mar 2017 - Sep 2018
Senior Team Coordinator
Hematology Oncology Associates, P.c. Aug 1, 2014 - Mar 2017
Laboratory Assistant
Mid America Clinical Laboratories Feb 2001 - Aug 2014
Laboratory Assistant Iii
Poly Foam Inc Jan 1998 - Feb 2001
Maintenance Technician
Education:
American Public University System 2016 - 2019
Associates, Associate of Arts, Management
N.i.m.l.s School of Phlebotomy 1997 - 1997
St. Joseph's College 1995 - 1996
Elston High School 1991 - 1995
Skills:
Phlebotomy Specimen Collection Specimen Processing Medical Terminology Medical Devices Medical Billing Customer Service Patient Care Patient Education Microsoft Office Inventory Management Quality Assurance Team Leadership Medical Records Records Management Scheduling Data Entry Leadership Record Storage Team Building Healthcare Insurance Verification Location Management Facilities Operations Patient Registration Microsoft Excel Biotechnology Microsoft Powerpoint Microsoft Outlook Conflict Resolution Conflict Management Conflict Prevention Conflict Analysis Post Conflict Reconstruction Organizational Ethics Professional Ethics Medical Ethics Customer Relationship Management Customer Retention Customer Support Customer Engagement Customer Service Management Customer Acquisition Collaboration Solutions Solution Focused Sales Force Bioinventory Misys Sunquest Information Systems
Languages:
English
Certifications:
Phlebotomy Arterial Blood Gas Collection Breath Alcohol Test Collection Tb Skin Test Certified Management Executive (Cme) Project Management - Lean Process Certified Six Sigma Green Belt (Cssgb)