Tvilum
Business Office Manager
Tvilum Nov 2016 - Jan 2018
Team Lead Sales Support North America
Tvilum Jan 1, 2006 - Nov 2016
Customer Service Coordinator
Lasco Bathware Feb 1998 - Oct 2005
Warranty Administrator
D-Scan Aug 1992 - Feb 1998
Account Manager
Education:
Averett University 2007 - 2010
Bachelors, Business Administration, Management, Business Administration and Management
Skills:
Management Direct Sales Sales Process Microsoft Office Microsoft Excel Microsoft Word Microsoft Dynamics Oracle Employee Benefits Payroll Accounts Payable Customer Satisfaction Customer Service Customer Insight Customer Support Warranty Product Safety Consumer Product Testing Consumer Law Supervision Marketing Strategy Marketing Team Building Team Leadership Team Management Diversity Training Collections Account Reconciliation Policy Analysis Call Centers Cross Functional Team Building Cross Cultural Teams Report Writing Data Analysis Edi Global E Commerce Outside Sales Product Development Business Continuity Planning Business Planning Telephone Skills Cost Savings Technical Support Information Technology Sales
Interests:
Politics Disaster and Humanitarian Relief
Certifications:
Specialized Training: Completed Numerous Customer Service Seminars. Also Attended Service Seminars at the Disney Institute Pertaining To Quality Service and Leadership (May 2004). Other Specialized Training In Lean Manufacturing.