Citi May 2012 - Jul 1, 2013
Quality Specialist
Food Brands Group Ltd Jun 2005 - Apr 2006
Assistant Manager
Gate Safe, Inc. Feb 2005 - Jun 2005
Security Coordinator
Education:
Shawnee State University 2000 - 2004
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Skills:
Management Banking Process Improvement Leadership Risk Management Credit Customer Service Financial Services Loans Portfolio Management Investigation Training Team Building
May 2012 to 2000 Quality SpecialistCitibank Online and IEWA
May 2011 to May 2012 E-Services AssociateDebit Card Escalations
Oct 2006 to May 2011 Escalation Specialist Client EscalationsCitiPhone
Apr 2006 to Oct 2006 Financial AssociateFoodBrand Erlanger, KY Jun 2005 to Apr 2006 Assistant ManagerGateSafe Erlanger, KY Feb 2005 to Jun 2005 Catering Security Coordinator
Education:
Shawnee State University Portsmouth, OH 2004 B.S. in Business Administration
Skills:
Proficiency with Microsoft Office Suite. Strong customer service background. Familiar will many banking systems and software.
Terry Chaffin (1963-1967), Doug Rhoades (1967-1971), Smith Right (1997-2001), Loyd Harris (1955-1959), Misty Camp (1996-2000), Brian Wilson (1987-1991)