Vice President, Retail Customer Contact Center, National Operations Manager at Comerica Bank
Location:
Greater Detroit Area
Industry:
Management Consulting
Work:
Comerica Bank since Sep 2012
Vice President, Retail Customer Contact Center, National Operations Manager
Edcor Aug 2010 - Sep 2012
Quality and Process Analyst
Credit Acceptance Jul 2008 - Jun 2010
National Repossession Manager
MAXIMUS (formerly Policy Studies, Inc.) Apr 2006 - Jul 2008
Sr. Operations Analyst
Edcor Data Services May 2000 - Apr 2006
Sr. Manager
Education:
Walsh College of Accountancy and Business Administration 1996 - 2000
Master of Science in Management, Management
Oakland University 1984 - 1990
Bachelor of General Studies, Management, Communication Arts, Sociology
Skills:
Business Process Improvement Operational Planning Customer Satisfaction Call Center Process Engineering Business Process Team Building Change Management Business Analysis Customer Relations Process Improvement Strategic Planning Program Management Business Strategy Operations Management SDLC Outlook Excel Mentoring Team Leadership Word Documentation Microsoft Office Customer Service Microsoft Word Software Documentation Microsoft Excel Call Centers Performance Management Project Management
Dr. Lang graduated from the University of Nebraska College of Medicine in 1975. He works in Sioux Falls, SD and specializes in Pediatrics and Adolescent Medicine. Dr. Lang is affiliated with Sanford Medical Center.
Butzel Long, A Professional Corporation Stoneridge West, 41000 Woodward Avenue, Bloomfield Hills, MI
Specialties:
Tax Mergers & Acquisitions Business Health Care Health Care Tax & Tax Exemption Controversy Entity Selection & Structure International Transactions & Structures State and Local Taxation Tax Exempt Organizations Environment & Natural Resources Brownfield Incentives Economic & Tax Incentives Non Profit Organizations Business Planning Partnerships Joint Ventures and LLCs Privately Held Business Energy & Sustainability Business Law Section Real Property Law Section Taxation Section Master Lawyers Section
Tuxedo Park Elementary School Calgary Azores 1966-1968, Buchannon Elementary School Calgary Azores 1968-1971, George P. Vanier Junior High School Calgary Azores 1971-1974