Northrop Grumman Corporation
Senior Quality Manager - Performance Management, Lead Auditor, Team Lead
Heitech Services, Inc. Mar 2009 - Nov 2011
Project Manager and Lead Quality Analyst
Customer Value Partners Jul 2007 - Mar 2009
Quality Analyst
Education:
Lincoln University 2005 - 2007
Masters, Human Services
Morgan State University
Skills:
Business Process Improvement Performance Management Strategic Communications Quality Assurance Data Analysis Data Integrity Leadership Business Process Training Government Project Management Policy Process Improvement Budgets Customer Service Program Management Public Speaking Team Building Management Analysis Strategic Planning Organizational Development Community Outreach Change Management Requirements Analysis Business Analysis Microsoft Office