Thea Nerin Rivera

By Night: Producer, Owner

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Location:

140 south Reno St, Los Angeles, CA 90026

Industry:

Internet

Work:

Adconion Media Group - Santa Monica, CA Jun 2011 - Oct 2011
Executive Administrator
Edmunds.com Inc Jul 2005 - Oct 2010
Service Desk Manager
EDS Corp City of Anaheim, Anaheim, CA Jan 2005 - Jul 2005
Help Desk Coordinator
Hosting.com, Express Technologies Jul 2004 - Jan 2005
Operations Manager
Allegiance Telecom Apr 2003 - Jul 2004
Operations Manager, Hosting.com

Education:

No Budget Film School 2012 - 2012
University of Southern California 1996 - 2000
Bachelors, Bachelor of Arts, Television Usc School of Cinematic Arts

Skills:

Vendor Management
Software Documentation
Project Management
Crm
Management
Technical Support
Troubleshooting
Networking
Leadership
Strategy
Integration
Process Improvement
Technical Documentation
Agile Methodologies
Project Planning
Server Administration
Mobile Devices
Cloud Computing
Itil
Content Management
System Administration
Training
Technical Writing
Operating Systems
Team Building
Servers
Team Management
Quality Assurance
Databases
Visio
Unix
Security
Project Coordination
Apple Certified
Remote Troubleshooting
Analytics
Os X
Team Leadership
Agile Project Management
E Commerce
Technical Training
Escalation
Itil Certified
Service Management
Service Level Agreements
Business Development
Process Management
Technical Leadership
Compliance Management
Information Security

Languages:

English

Certifications:

Apple Certified Macintosh Technician (Acmt)
Itil V3 Foundation Certification
Comptia Certification (A+ Security+ Network+)
Cisa (Exam Passed, Cert Application In Progress)
License In Progress (Estimated Completion June 2013)
Apple.com
It University Online, License In Progress (Estimated Completion June 2013)

Thea Rivera

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