Adconion Media Group - Santa Monica, CA Jun 2011 - Oct 2011
Executive Administrator
Edmunds.com Inc Jul 2005 - Oct 2010
Service Desk Manager
EDS Corp City of Anaheim, Anaheim, CA Jan 2005 - Jul 2005
Help Desk Coordinator
Hosting.com, Express Technologies Jul 2004 - Jan 2005
Operations Manager
Allegiance Telecom Apr 2003 - Jul 2004
Operations Manager, Hosting.com
Education:
No Budget Film School 2012 - 2012
University of Southern California 1996 - 2000
Bachelors, Bachelor of Arts, Television
Usc School of Cinematic Arts
Skills:
Vendor Management Software Documentation Project Management Crm Management Technical Support Troubleshooting Networking Leadership Strategy Integration Process Improvement Technical Documentation Agile Methodologies Project Planning Server Administration Mobile Devices Cloud Computing Itil Content Management System Administration Training Technical Writing Operating Systems Team Building Servers Team Management Quality Assurance Databases Visio Unix Security Project Coordination Apple Certified Remote Troubleshooting Analytics Os X Team Leadership Agile Project Management E Commerce Technical Training Escalation Itil Certified Service Management Service Level Agreements Business Development Process Management Technical Leadership Compliance Management Information Security
Languages:
English
Certifications:
Apple Certified Macintosh Technician (Acmt) Itil V3 Foundation Certification Comptia Certification (A+ Security+ Network+) Cisa (Exam Passed, Cert Application In Progress) License In Progress (Estimated Completion June 2013) Apple.com It University Online, License In Progress (Estimated Completion June 2013)