Thomas A Gault

US Patent:

7062371, Jun 13, 2006

Filed:

Aug 19, 2004

Appl. No.:

10/921569

Inventors:

Thomas A. Gault - Troy MI, US
Bruce A. Groskreutz - Grand Blanc MI, US

Assignee:

General Motors Corporation - Detroit MI

International Classification:

B60T 7/12

US Classification:

701109, 701114

Abstract:

A method and system for providing location specific fuel emissions compliance for a mobile vehicle including determining a mobile vehicle location, determining a current emissions zone based on the mobile vehicle location, determining at least one location specific emissions parameter based on the current emissions zone, and modifying at least one mobile vehicle function based on the location specific emissions parameter.

US Patent:

7280900, Oct 9, 2007

Filed:

Feb 23, 2004

Appl. No.:

10/784361

Inventors:

Thomas A. Gault - Clawson MI, US
Bruce A. Groskreutz - Grand Blanc MI, US
Daniele Nicolini - Livonia MI, US

Assignee:

General Motors Corporation - Detroit MI

International Classification:

G06F 19/00

US Classification:

701 33, 701 29, 701 32, 455415, 455419, 455420

Abstract:

A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

US Patent:

7532708, May 12, 2009

Filed:

Jan 20, 2005

Appl. No.:

11/038936

Inventors:

Thomas A. Gault - Troy MI, US
Bruce A. Groskreutz - Grand Blanc MI, US
Kevin R. Krause - Northville MI, US

Assignee:

General Motors Corporation - Detroit MI

International Classification:

H04M 11/00

US Classification:

379 37, 37910601

Abstract:

A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.

US Patent:

7756252, Jul 13, 2010

Filed:

Apr 3, 2006

Appl. No.:

11/396875

Inventors:

Dennis L. Zoeckler - Brighton MI, US
Bruce A. Groskreutz - Grand Blanc MI, US
Thomas A. Gault - Troy MI, US

Assignee:

General Motors LLC - Detroit MI

International Classification:

H04M 1/24
H04M 3/08
H04M 3/22

US Classification:

379 904, 379 1503, 379126, 37926503, 3792651, 455423, 4555692

Abstract:

A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.

US Patent:

7835691, Nov 16, 2010

Filed:

Jan 31, 2005

Appl. No.:

11/047540

Inventors:

Bruce A. Groskreutz - Grand Blanc MI, US
Thomas Gault - Clawson MI, US
Matt C. Videtich - Farmington Hills MI, US

Assignee:

General Motors LLC - Detroit MI

International Classification:

H04B 7/185

US Classification:

455 121, 4554042, 701 29, 701 30, 701 31, 701 32, 370316

Abstract:

A vehicle notification method comprising: receiving a remotely transmitted message at a mobile vehicle; after receiving the transmitted message and in response thereto, setting, within a module in the mobile vehicle, a code retrievable by a vehicle diagnostic check, and alerting a user of the vehicle.

US Patent:

7844246, Nov 30, 2010

Filed:

May 20, 2004

Appl. No.:

10/850303

Inventors:

Bruce A. Groskreutz - Grand Blanc MI, US
Thomas A. Gault - Clawson MI, US
Daniele Nicolini - Livonia MI, US

Assignee:

General Motors LLC - Detroit MI

International Classification:

H04M 11/04
H04W 24/00

US Classification:

4554041, 4554042, 4554561, 4554563, 4554562

Abstract:

The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.

US Patent:

8160620, Apr 17, 2012

Filed:

Sep 28, 2007

Appl. No.:

11/864227

Inventors:

Kevin R. Krause - Plymouth MI, US
Thomas A. Gault - Troy MI, US

Assignee:

General Motors LLC - Detroit MI

International Classification:

H04W 4/00
H04W 72/00

US Classification:

455461, 4554321, 4554521

Abstract:

The present invention detects whether an initial mobile number assignment is suboptimal, resulting in excessive roaming. If excessive roaming is encountered, the telematics service provider determines the effective home area of the telematics unit and assigns an appropriate replacement number to the unit. In this way, the disclosed principles allow a telematics service provider to decrease its roaming charges, and/or those of its users, and more optimally manage its mobile phone number assignments.

US Patent:

8521548, Aug 27, 2013

Filed:

Feb 11, 2010

Appl. No.:

12/704198

Inventors:

Thomas A. Gault - Troy MI, US
Matthew R. Mannikka - St. Clair Shores MI, US
Dennis M. Bodrie - Plymouth MI, US
Laura R. Chmielewski - Huntington Woods MI, US
Richard J. Moll - Clarkston MI, US

Assignee:

General Motors LLC - Detroit MI

International Classification:

G06Q 10/08

US Classification:

705 11

Abstract:

The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.