Thomas A. Gault - Troy MI, US Bruce A. Groskreutz - Grand Blanc MI, US
Assignee:
General Motors Corporation - Detroit MI
International Classification:
B60T 7/12
US Classification:
701109, 701114
Abstract:
A method and system for providing location specific fuel emissions compliance for a mobile vehicle including determining a mobile vehicle location, determining a current emissions zone based on the mobile vehicle location, determining at least one location specific emissions parameter based on the current emissions zone, and modifying at least one mobile vehicle function based on the location specific emissions parameter.
Thomas A. Gault - Clawson MI, US Bruce A. Groskreutz - Grand Blanc MI, US Daniele Nicolini - Livonia MI, US
Assignee:
General Motors Corporation - Detroit MI
International Classification:
G06F 19/00
US Classification:
701 33, 701 29, 701 32, 455415, 455419, 455420
Abstract:
A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.
Remote Initiation Of Three-Way Calling At A Telematics Unit
Thomas A. Gault - Troy MI, US Bruce A. Groskreutz - Grand Blanc MI, US Kevin R. Krause - Northville MI, US
Assignee:
General Motors Corporation - Detroit MI
International Classification:
H04M 11/00
US Classification:
379 37, 37910601
Abstract:
A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.
A vehicle notification method comprising: receiving a remotely transmitted message at a mobile vehicle; after receiving the transmitted message and in response thereto, setting, within a module in the mobile vehicle, a code retrievable by a vehicle diagnostic check, and alerting a user of the vehicle.
Method And System For Communications Between A Telematics Call Center And A Telematics Unit
Bruce A. Groskreutz - Grand Blanc MI, US Thomas A. Gault - Clawson MI, US Daniele Nicolini - Livonia MI, US
Assignee:
General Motors LLC - Detroit MI
International Classification:
H04M 11/04 H04W 24/00
US Classification:
4554041, 4554042, 4554561, 4554563, 4554562
Abstract:
The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.
Kevin R. Krause - Plymouth MI, US Thomas A. Gault - Troy MI, US
Assignee:
General Motors LLC - Detroit MI
International Classification:
H04W 4/00 H04W 72/00
US Classification:
455461, 4554321, 4554521
Abstract:
The present invention detects whether an initial mobile number assignment is suboptimal, resulting in excessive roaming. If excessive roaming is encountered, the telematics service provider determines the effective home area of the telematics unit and assigns an appropriate replacement number to the unit. In this way, the disclosed principles allow a telematics service provider to decrease its roaming charges, and/or those of its users, and more optimally manage its mobile phone number assignments.
Thomas A. Gault - Troy MI, US Matthew R. Mannikka - St. Clair Shores MI, US Dennis M. Bodrie - Plymouth MI, US Laura R. Chmielewski - Huntington Woods MI, US Richard J. Moll - Clarkston MI, US
Assignee:
General Motors LLC - Detroit MI
International Classification:
G06Q 10/08
US Classification:
705 11
Abstract:
The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.
Verification Of Telematic Unit In Fail To Voice Situation
Thomas Gault - Clawson MI, US Daniele Nicolini - Livonia MI, US Bruce Groskreutz - Grand Blanc MI, US Anton Thevasahayam - Rochester Hills MI, US John Dale - Fenton MI, US
International Classification:
H04Q007/20
US Classification:
455411000, 455456100, 455575900
Abstract:
A method of verifying a telematics unit, the method including initiating a cleared number voice call from a telematics unit to a call center based on a failed transmission condition establishing a cleared number voice call communication channel between the telematics unit and the call center; and communicating at least one telematics unit identifier to the call center via the established communication channel.
At Your Service - Charleston / Mount Pleasant,SC since Sep 2012
Business Owner
Kuehne + Nagel Oct 2005 - Mar 2008
Dir of Sales, Midwest
DHL Global Forwarding Jun 1992 - Oct 2005
District Sales Manager
Danzas AEI Intercontinental 1997 - 2001
District Sales manager
Education:
Grand Valley State University 1982 - 1986
Bachelor of Business Administration (BBA), Business/Managerial Economics
Skills:
Air Freight Transportation Logistics 3PL International Logistics Supply Chain