Walt Disney World May 2014 - Dec 2015
Guest Services Manager
Walt Disney World May 2014 - Dec 2015
Guest Experience Services Manager
Walt Disney World Feb 2012 - May 2014
Guest Experience Services Associate
Disney Cruise Line Feb 2010 - Nov 2011
Concierge
Walt Disney World May 2008 - Mar 2009
Front Desk Cashier
Education:
Bowling Green State University 2004 - 2008
Bachelors, Communications
Skills:
Customer Service Event Planning Event Management Project Management Guest Service Management Guest Recovery Social Media Microsoft Office Social Networking Marketing Strategic Thinking Strategic Leadership Team Leadership Leadership Leadership Development Organizational Leadership Time Management Entertainment Industry Entertainment Lodging Public Speaking Management Hospitality Industry Hospitality Management Hospitality Microsoft Word Microsoft Excel Microsoft Powerpoint Microsoft Outlook Team Building Strategic Planning Strategic Communications