Community College of the Air Force 2013 - 2015
Associates, Human Resources Management
Washington State University 2013 - 2015
Master of Business Administration, Masters, Marketing
American Military University 2007 - 2012
Bachelors, Business Administration, Management
Community College of the Air Force 2000 - 2011
Associates, Associate of Arts, Criminal Justice
North Harford High School 1997 - 2000
Skills:
Program Management Security Counterterrorism Intelligence Military Experience Training National Security Private Investigations
The Law Office of Thomas E Neary
Attorney
Rollins, Smalkin, Richards & Mackie, Llc Jun 2009 - Dec 2014
Attorney
Calvary Catonsville Jun 2009 - Dec 2014
Pastor
Travelers 2005 - 2009
Attorney
Education:
Hofstra University 1994 - 1997
Doctor of Jurisprudence, Doctorates
Loyola University Maryland 1990 - 1994
Bachelors, Bachelor of Arts, History
Skills:
Litigation Civil Litigation Legal Research Personal Injury Appeals Trials Commercial Litigation Courts Legal Writing Torts Product Liability Personal Injury Litigation Arbitration Mediation Trial Practice
The Dim Bulbs
The Dim Bulbs
Tom's Adventures
Vblogger
Happy Dog Care Sep 2000 - Jun 2004
Dog Handler
Howard County Government Sep 2000 - Jun 2004
Researcher Librarian
Education:
School of Hard Knocks 1991 - 1994
University of Baltimore 1988 - 1990
Howard Community College 1984 - 1988
Associates, Associate of Arts, General Studies
Skills:
Microsoft Word Supervisory Skills Adventureer Information Technology Sports Photography
Interests:
Computer Graphics Sports Vblogger Travel Greyhounds Building Websites
After implementation of an interactive voice response (IVR) system providing voice prompts (i.e., utterances) to aid a telephone caller, it is desirable to provide call-flow verification to validate system accuracy, particularly under high-volume or saturation calling conditions. An IVR system has a call-flow verification (CFV) mode which can be activated for this purpose. In the CFV mode, the IVR system provides prompt signals which include coded signals representing the content of utterances. An automated call generator (ACG) unit places simulated user calls to the IVR system. The content of utterances is represented by coded signals included in prompt signals sent by the IVR system during the course of the simulated call and stored by the ACG unit. Verification can be applied for all possible paths an application might take (to check all possible go-right and error paths). By comparing content of received utterances represented by such coded signals with previously stored data representative of correct utterances, discrepancies are identified for call-flow verification. DTMF signals can be used to represent characters of an utterance in a coded format.
Ronald Huff, Don Salathe, Lawrence Fredrickson, Charles Landguth, Christine Ennis, Francis Neisius, Virginia Salathe, Lee Zucco, Irene Thielen, Richard Neary, Betty Erlacher