Ricoh Americas Corporation since Apr 2010
Senior Developer, Training
IKON Office Solutions Nov 2007 - Apr 2010
Process Improvement Analyst Sales Ops
IKON Office Solutions Jun 2006 - Nov 2007
Account Executive
IKON Office Solutions Jul 1997 - Jun 2006
Order Coordinator Specialist II
Education:
University of Louisville 2009 - 2011
Bachelor of Science: College of Education and Human Resources, Workforce Leadership Development
Bellarmine University 1995 - 1997
Skills:
Salesforce.com Training Account Management Process Improvement Sales Process Sales Operations Project Management Leadership Management Team Building Cross Functional Collaborations Sales Direct Sales Business Process Improvement Instructional Design Adult Learning Methodologies Adult Learning Theory Curriculum Innovation Training and Development Course Creation Course Management Virtual Training Cross Functional Team Leadership Selling Customer Retention Saas Negotiation Document Management Customer Service Document Imaging Adult Education Train the Trainer Addie Collaborative Problem Solving Sales Force Development Team Leadership Creative Writing Business Analysis Strategic Partnerships Partnership Building Strategic Business Initiatives
Certifications:
Atd Designing Virtual Training Certificate Ricoh Project Management: Basics, Influence and Negotiation, Risk Management, Writing and Managing Project Requirements