My Mobile Genius
Vice President Customer Experience
Jetstream Networks Sep 2011 - Mar 2013
Customer Service Manager
My Mobile Genius Sep 2011 - Mar 2013
Customer Service Manager
Rite Print Aug 2008 - Mar 2011
Vice President of Operations
Avalon Technology 2007 - 2008
Invoice Manager
Skills:
Leadership Management Telecommunications Product Development Account Management Customer Service Enterprise Software Wireless Budgets Mobile Devices Product Management Program Management Solution Selling Security Cross Functional Team Leadership Vendor Management Saas Public Speaking Team Leadership Strategic Hiring
Certifications:
Mta: Windows Operating System Fundamentals - Certified 2019
Field Services Engineer-Implementation And Infrastructure
Premise Health Mar 31, 2016 - Dec 31, 2018
Field Services Engineer-Implementation and Infrastructure
Perry Township Schools Dec 31, 2009 - Dec 31, 2016
Substitute Teacher
Federal Home Loan Bank of Indianapolis Jul 1, 2015 - Apr 27, 2016
It Contractor
Mycomputercareer Indianapolis Jan 1, 2014 - Aug 11, 2015
Flex-Time Instructor
Federal Home Loan Bank of Indianapolis Apr 2014 - Dec 31, 2014
Imaging and End User Support, Network Tech, Pbx Phone Support
Education:
Ball State University
Master of Education, Masters, Bachelors, Psychology
Ivy Tech Community College
Skills:
Leadership Desktop Application Windows Server Windows 8 Sdlc Desktop Setup Active Directory Insurance Windows Operating Systems Customer Oriented Data Analysis Business Analysis Hp Pcl 5 Software Documentation System Administration Process Improvement Windows Vista Visual Basic Microsoft Office Comptia Network+ Microsoft Word Virtualbox Program Management Microsoft Excel Vba Business Process Time Management Customer Service Windows 7 Technical Support Sql Requirements Gathering Management Database Design Airlines Security Php4/5 Windows Xp Pro Laptops Desktop Computers Remote Desktop Mysql Hiring Access Spanish
Certifications:
Comptia Security+ Comptia Network+ Comptia A+ Server Administrator, Windows Operating Systems, Network, Security
Rite Print, Inc. Indianapolis, IN Aug 2008 to Mar 2011 VP of OperationsAvalon Technology Inc. (now Avalon Global Solutions) Nashville, TN Sep 2007 to Aug 2008 Telecommunication Auditing & Billing Analyst / Invoice ManagerLongView Communications Indianapolis, IN Jun 2004 to Aug 2007 Senior Management / Warehouse Manager / Help Desk Dispatch Manager
Education:
Ivy Tech Muncie, IN Jan 1989 to Jan 1990 Techniques of Supervision