Timothy P Doherty

US Patent:

20050235033, Oct 20, 2005

Filed:

Mar 28, 2005

Appl. No.:

11/091353

Inventors:

Timothy Doherty - Eden Prairie MN, US

International Classification:

G06F015/16

US Classification:

709204000

Abstract:

There is illustrated herein method and apparatus for operating a candidate processing system wherein one or more call center operators are trained to process candidates. One or more call center operators are positioned at respective operator stations. The candidate processing system receiving a plurality of requests to establish a video teleconference session, wherein each request is sent from a remote station used by at least one of the candidates. There is electronically queued two or more of the requests in a call queue. One of the queued video teleconferencing sessions is connected from the candidates to one of the operator stations serviced by the candidate processing system which is staffed by one of the operators, and the candidate is processed through the video teleconference session.