Centurylink Mar 2015 - Mar 2016
Lead Cisco Voip Trainer and Aznet Ii Project
State Farm Feb 2012 - May 2013
Cisco Voip Technical Trainer
John C. Lincoln Health Network Apr 2012 - Sep 2012
Technical Software Trainer, Credentialed Adt Prelude and Epic Emr
Manpowergroup Jan 2011 - Apr 2011
Training and Operations Support Specialist
Us Census Bureau Mar 2009 - Sep 2009
Quality Control and Training Specialist
Skills:
Troubleshooting Customer Service Microsoft Office Project Management Sharepoint Software Documentation Training Call Center Process Improvement Telecommunications Team Building Team Leadership Program Management Coaching Call Centers Voip Networking Integration Security Analysis Crm Technical Support Project Planning Wireless Management Customer Satisfaction Visio Vendor Management Software Installation System Administration Data Center Testing Network Design Disaster Recovery Microsoft Exchange Human Resources Business Analysis Unified Communications Cisco Technologies Cloud Computing Information Technology Employee Training Itil Managed Services T1 Solution Selling Salesforce.com Saas Professional Services Telephony
Point Elementary School St. Louis MO 1987-1990, Rogers Elementary School St. Louis MO 1992-1992, Oakville Middle School St. Louis MO 1994-1994, Washington Junior High School St. Louis MO 1994-1994
Community:
Michelle Hendricks, Alma Link, Brynishia Moore, Martina Johnson, Michele Sinak, Chiffon West, Krystal Linze