Opes Advisors
Senior Business Control Analyst
Homestreet Bank Oct 2016 - Sep 2019
Vp, Quality Assurance Manager
Homestreet Bank Nov 2013 - Oct 2016
Avp, Quality Assurance Manager
Homestreet Bank Jun 2012 - Nov 2013
Quality Assurance Supervisor
Bremerton Housing Authority Mar 2010 - Jun 2012
Contract Specialist
Education:
Air University – Community College of the Air Force
Skills:
Process Improvement Banking Mortgage Lending Team Building Leadership Loans Operations Management Customer Service Business Development Strategy Financial Services Consumer Lending Quality Assurance Data Analysis Management Retail Banking Underwriting Credit Credit Analysis Microsoft Excel Strategic Planning Problem Solving Cross Functional Team Leadership Compliance Customer Experience Quality Auditing Loan Origination Mortgage Banking Business Process Improvement Research Call Centers Communication Trend Analysis Relationship Building Root Cause Analysis Mentoring Risk Management Change Management Data Analytics Process Optimization Back Office Operations Microsoft Office