Redlands Auto Body & Frame Jul 2006 - Nov 2008
Assistant Manager
Dynamic Collision Center Jul 2006 - Nov 2008
General Manager
Redlands Auto Center May 1990 - May 2005
Body Shop Manager
Education:
Bartlett High School 1977 - 1981
Skills:
Automobile Automotive Customer Satisfaction Automotive Aftermarket Vehicles Automotive Repair Parts Sales Management Warranty Profit Customer Service Customer Retention Sales Process Dealers Tires Inventory Management Team Building Motorcycle Automotive Parts New Business Development Custom Paint Dealer Management Purchasing Continuous Improvement Powertrain Strategic Planning Paint Fleet Management Aftersales Sales Operations Operations Management B2B Gross Profit Automotive Engineering Negotiation Collision Truck Motorsports Automotive Electronics Spare Parts Sales Management Marketing Strategy Racing Product Development Account Management Business Planning Pricing Training Process Improvement
Interests:
Car Shows Drags Children Nascar Education Environment Disaster and Humanitarian Relief Human Rights Animal Welfare Custom Cars and Bikes Health
American Honda Motor Company, Inc.
Manager, Network Infrastructure Services
Paranet 1997 - 2002
Service Delivery Manager
American Honda Motor Company, Inc. 1997 - 2002
Group Lead
Education:
Louisiana Tech University 1982 - 1986
Louisiana Tech University 1985 - 1986
Masters, Electronics Engineering
Louisiana Tech University 1982 - 1984
Bachelors, Electronics Engineering
Skills:
Service Delivery It Strategy Data Center It Management Project Management Program Management Vendor Management Business Analysis Process Improvement Integration Visio Disaster Recovery Sdlc Pmp It Service Management Pmo Requirements Analysis Troubleshooting Software Project Management Networking Team Building Leadership It Leadership Business Process Improvement Software Development Life Cycle Six Sigma Itil