2010 to 2000 Mortgage Home Loan Processor/Assistance Team LeadMoney Market Mortgage Hartford, CT 2006 to 2010 Loan OfficerMoney Market Mortgage Berlin, CT 2006 to 2009 Assistant ManagerBank of America
2007 to 2007 Associate Engagement Team (Volunteer)Money Market Mortgage Hartford, CT 2004 to 2006 Marketing Director/Loan Officer-SupervisorClayton Shelton, CT 2002 to 2004 Wholesale Compliance Underwriter/Compliance Help Desk AnalystHartford Hospital Hartford, CT 1999 to 2002 Office Manager/Medical Sales-DME
Education:
American InterContinental University Schaumburg, IL Mar 2013 Master of Business Administration in International BusinessInvestment Banking Institute New York, NY 2005 Bachelor of Business Administration in Marketing
BRIGHTHOUSE NETWORKS Maitland, FL Sep 2003 to Mar 2011 CALL CENTER OPERATIONS ANALYSTPayroll and Human Resources Winter Garden, FL Nov 2002 to Sep 2003 OFFICE MANAGER/CALL CENTER MANAGERCAVU'S E-XPEDIENT Orlando, FL Jul 2000 to Nov 2001 REPORT/BUSINESS ANALYSTHUMANA WORKERS' COMPENSATION SERVICES Longwood, FL Dec 1997 to Jul 2000 MANAGEMENT REPORTING ANALYST - INFORMATION SERVICES DEPARTMENTHUMANA HEALTH CARE PLANS Maitland, FL Apr 1994 to Dec 1997 DATA ANALYST - UTILIZATION MANAGEMENT DEPARTMENT
Education:
Technical Education Center Osceola Dec 2001 to Jun 2002 AccountingHerbert H. Lehman College Bronx, NY Jan 1991 to Dec 1992Bernard M. Baruch College New York, NY Sep 1980 to Jun 1981
Skills:
Crystal Reports, MS Excel, SQL Database, Call Miner, Aspect AQM, MS Publisher, Robot, Computer Associates Advanced Help Desk (Call Center), MS Access, MS Project, Outlook, Visio, WordPerfect, Lotus Smart Suite, Approach Data Base, Focus, Rumba, CRIS, Data Base Management Systems (Data Ease), Freelance, Power Point, Heat Tracking System.