Old Line Bank
Technology Support Specialist Ii
The Provident Bank Sep 2005 - May 2009
Help Desk Senior Specialist
Sep 2005 - May 2009
Senior Microsoft O365 Administrator
Education:
The Johns Hopkins University 2002 - 2003
Masters
Skills:
Troubleshooting Technical Support Software Installation Windows Server Computer Hardware System Administration Microsoft Exchange Hardware Help Desk Support Computer Security Active Directory Customer Service Integration Project Management Vendor Management Operating Systems Citrix Network Security Information Technology Disaster Recovery Servers Software Documentation Windows Xp Networking Windows 7 Dns Databases Antivirus Vpn Windows Security Lan Wan Infrastructure Risk Management Bmc Remedy Microsoft Technologies Oracle Switches Business Continuity Analysis Banking
Certifications:
Microsoft Certified Systems Engineer: Security (Mcse)
Technology Support Specialist at Regal Bank and Trust
Location:
Baltimore, Maryland Area
Industry:
Information Technology and Services
Work:
Regal Bank and Trust since May 2009
Technology Support Specialist
Provident Bank Sep 2005 - May 2009
Help Desk Senior Specialist
Education:
The Johns Hopkins University 2002 - 2003
Certificate of Completion, MCSE Track
Skills:
Vendor Management Customer Service Software Installation Windows Server Troubleshooting Technical Support Hardware Computer Hardware Integration Help Desk Support Computer Security Project Management System Administration Active Directory Operating Systems