Convergys Corporation Charlotte, NC May 2000 to Nov 2010Convergys Corporation
Dec 2000 to Jun 2004 Training AssistantConvergys Corporation
May 2000 to Dec 2000 Customer Service RepresentativeAAA Carolinas Charlotte, NC Dec 1996 to May 2000 Member Services RepresentativeHarris Publishing Company Albuquerque, NM Sep 1994 to Oct 1996 Telephone Sales Representative
Education:
Eastern New Mexico University Portales, NM Aug 1994 Bachelor of Science in Political ScienceAlbuquerque Technical Vocational Institute Albuquerque, NM
Skills:
Microsoft Office, Word, Excel, & Outlook; Excellent customer service skills; Strong organizational skills
Howe Avenue Elementary School Sacramento CA 1982-1983, Billy Mitchell Elementary School Sacramento CA 1983-1987, Arden Middle School Sacramento CA 1987-1988, Joseph Kerr Junior High School Elk Grove CA 1988-1989