2013 to 2000 IBM/Lenovo Contractor - Technical Support Help Desk AgentWELLPOINT - BLUE CROSS BLUE SHIELD Atlanta, GA 2012 to 2013 Patient Education Coordinator (Temporary)DEPT. OF FAMILY AND CHILDREN'S SERVICES Atlanta, GA 2010 to 2011 Medicaid Eligibility SpecialistFULTON COUNTY GOVERNMENT Atlanta, GA 2008 to 2009 Client Services RepresentativeGLOBAL TECH Atlanta, GA 2006 to 2007 Call Center Representative
Education:
WyoTech Institute Blairsville, PA Jun 2010 Associates in Business ManagementAshford University Clinton, IA Jul 2009 Bachelor of Arts in Business Administration
Jan 2010 to 2000 Lab Technician/PhlebotomistEagles Landing Family Practice Stockbridge, GA Oct 2001 to Sep 2009 Lab Technician/Phlebotomist
Skills:
drawing blood, label, process patient specimens for testing (cbc,urninalysis,tsh,psa,gluco... and drug test), patients registrations and test ordering, resolve, and troubleshoot outstanding specimen/collections, quality controls, proficency tests and safety and infection control policies.