Health Care Industry
Financial Operations Analyst
Humana Jul 2005 - Mar 2014
Grievance and Appeals Triage Specialist
Merck Medco Dec 1999 - Apr 2003
Customer Service Representative and Dr Calls
Education:
Capella University 2012 - 2014
Bachelors, Business Management
Skills:
Health Insurance Customer Service Leadership Analysis Healthcare Insurance Claim Software Project Management User Acceptance Testing Pharmacy Benefit Management Training Time Management Documentation Call Centers Process Improvement Project Management Access Medicare Hipaa Managed Care Team Building Databases
Magnolia Elementary School Magnolia TX 1974-1978, Magnolia Intermediate School Magnolia TX 1978-1980, Magnolia Junior High School Magnolia TX 1980-1983