Skills:
ACTIVE DOD SECRET CLEARANCE, Customer Service, Help Desk Support, Windows 7, Computer Repair, Customer Support, Troubleshooting, Microsoft Office, Active Directory, Customer Engagement, Software Installation, CompTIA, Technical Support, Security+, BMC Remedy, Remedy Ticketing System, Bomgar, VPN, Remote Desktop, Remote Access, Blackberry, Blackberry Enterprise Server, Microsoft Certified Professional, Problem Solving, Computer Hardware, Computer Maintenance, Computer Proficiency, Wireless Networking, Hardware Installation, Supervisory Experience