Tyler F Johnson

US Patent:

20100125803, May 20, 2010

Filed:

Nov 17, 2009

Appl. No.:

12/620133

Inventors:

Tyler Johnson - Fort Mill SC, US

International Classification:

G06F 17/30
G06F 3/01

US Classification:

715760, 707769

Abstract:

An online communications network connects consumers with service providers from an unlimited number of different business sectors. The service providers include event organizers. The network allows consumers and event participants to maintain a profile of biographical data on the system. The single profile is available to either purchase services or register for events in a single electronic marketplace. A computerized method of arranging information about the service providers includes assigning codes, such as SIC and NAICS codes, to categories of services and arranging individual service providers, including event organizers, within their respectively assigned categories. Consumers and service providers communicate over the website to contract for work, rate each other's performance of the contract, provide referrals for other business. In the events section, event participants and event organizers share registration information. The system includes a social networking component for better relationships between service providers and their customers.

US Patent:

20130016173, Jan 17, 2013

Filed:

Jul 11, 2012

Appl. No.:

13/546648

Inventors:

Tyler R. JOHNSON - Tega Cay SC, US
Therese H. WILLIS - Apopka FL, US

Assignee:

BANK OF AMERICA - Charlotte NC

International Classification:

H04N 7/14

US Classification:

348 1403, 348 1401, 348E07077

Abstract:

While performing or initiating a transaction with a self-service video transaction device, a user may interact with a video agent and a terminal associated therewith. Video and/or audio functionalities may be enabled or disabled based on a length of a wait time to connect to a video agent. If the wait time exceeds a predetermined threshold, video and/or audio functionalities may be disabled, and the self-service device may generate a display indicating that video and/or audio functionalities are unavailable. If the wait time does not exceed the predetermined threshold, video and/or audio functionalities may be enabled, and the self-service device may generate a display indicating that video and/or audio functionalities are available.

US Patent:

20130018788, Jan 17, 2013

Filed:

Jul 11, 2012

Appl. No.:

13/546680

Inventors:

Tyler R. Johnson - Tega Cay SC, US
Therese H. Willis - Apopka FL, US

Assignee:

Bank of America - Charlotte NC

International Classification:

G06Q 40/00

US Classification:

705 43

Abstract:

While performing or initiating a transaction with a self-service video transaction device, a user may interact with a video agent and a terminal associated therewith. An error may occur during the transaction. In response to detecting the error, video agent(s) having video or audio functionalities to service the error may be identified. Servicing the error may also be based on a length of a wait time to connect to an appropriate video agent. If the wait time exceeds a predetermined threshold, an error receipt identifying the error and other information may be printed by the self-service video transaction device. If the wait time does not exceed the predetermined threshold, a display device of the self-service video transaction device may display an option for the user to connect to the video agent terminal.

US Patent:

20130265432, Oct 10, 2013

Filed:

Apr 10, 2012

Appl. No.:

13/443377

Inventors:

James David Freedman - Charlotte NC, US
Tyler Johnson - Tega Cay SC, US

Assignee:

BANK OF AMERICA CORPORATION - Charlotte NC

International Classification:

H04N 7/18

US Classification:

348150, 348E07085

Abstract:

Video transaction machines (VTMs) facilitate communications and transactions between customers of a financial institution and video transaction resources, such as video agents, by establishing a video session between a VTM and a video agent workstation. After a computing device of the financial institution receives information identifying the customer, VTM, or VTM location requesting the services of a video agent, the computing device may place the customer in one or more virtual queues based on an overall visit time at the VTM location. In order to maintain a visit time at the VTM location below a predetermined visit time threshold, the controller may prioritize transactions at VTMs with longer visit times over transactions at VTMs with shorter visit times.

US Patent:

20160191857, Jun 30, 2016

Filed:

Mar 9, 2016

Appl. No.:

15/065100

Inventors:

- Charlotte NC, US
Tyler R. Johnson - Tega Cay SC, US

International Classification:

H04N 7/18

Abstract:

Video transaction machines (VTMs) facilitate communications and transactions between customers of a financial institution and video transaction resources, such as video agents, by establishing a video session between a VTM and a video agent workstation. After a computing device of the financial institution receives information identifying the customer, VTM, or VTM location requesting the services of a video agent, the computing device may place the customer in one or more virtual queues based on an overall visit time at the VTM location. In order to maintain a visit time at the VTM location below a predetermined visit time threshold, the controller may prioritize transactions at VTMs with longer visit times over transactions at VTMs with shorter visit times.

US Patent:

20160117892, Apr 28, 2016

Filed:

Jan 5, 2016

Appl. No.:

14/987815

Inventors:

- Charlotte NC, US
Tyler R. Johnson - Tega Cay SC, US

International Classification:

G07F 19/00
G07D 11/00
G06K 19/06

Abstract:

A system includes a processor and an interface. The interface receives, from a terminal, planned-deposit information. The terminal is at a location that is remote from a deposit location. The processor associates a deposit identifier with the planned-deposit information and stores the planned-deposit information and the deposit identifier in a memory.A method includes recognizing, at a deposit location, a deposit identifier. The method includes identifying, based on the deposit identifier and information stored in a memory, a planned deposit. The method includes detecting that the planned deposit has been delivered to a depository and determining, by a processor and based on one or more business rules, an availability of funds associated with the planned deposit.

US Patent:

20160104122, Apr 14, 2016

Filed:

Oct 10, 2014

Appl. No.:

14/512136

Inventors:

- CHARLOTTE NC, US
Tyler Johnson - Tega Cay SC, US
Nathan Dent - Concord NC, US
James Robert Grimsley - Dover FL, US
Sara Gill - New York NY, US
Kristy M. Crist - Charlotte NC, US

International Classification:

G06Q 10/10
H04N 7/15
H04W 4/02

Abstract:

Embodiments of the invention are directed to a system, method, and computer program product to check-in for a specialist session. The system typically including a memory, a processor and a module configured to receive an indication that a customer has an appointment scheduled to participate in a specialist session at a business location; determine that a mobile device in possession of the customer is located within a geographic area defined by the business location and encompasses the business location; and in response to determining that the mobile device is located within the geographic area defined by the business location, place the customer in a queue associated with the specialist session.

US Patent:

20150108212, Apr 23, 2015

Filed:

Dec 3, 2014

Appl. No.:

14/558938

Inventors:

- Charlotte NC, US
Tyler R. Johnson - Tega Cay SC, US

International Classification:

G06Q 20/10

US Classification:

235379

Abstract:

According to one embodiment, a system includes a processor and an interface. The interface receives, from a terminal, planned-deposit information. The terminal is at a location that is remote from a deposit location. The processor associates a deposit identifier with the planned-deposit information and stores the planned-deposit information and the deposit identifier in a memory.According to one embodiment, a method includes recognizing, at a deposit location, a deposit identifier. The method includes identifying, based on the deposit identifier and information stored in a memory, a planned deposit. The method includes detecting that the planned deposit has been delivered to a depository and determining, by a processor and based on one or more business rules, an availability of funds associated with the planned deposit.