Varughese Elizabeth Mathew

US Patent:

8626587, Jan 7, 2014

Filed:

Dec 10, 2010

Appl. No.:

12/965149

Inventors:

Venket S. Kandanala - Highland Village TX, US
Karthik Srinivasan - Flower Mound TX, US
Nicky Pinakin Joshi - Flower Mound TX, US
Varughese P. Mathew - Lewisville TX, US
Anand N. Sankaran - MGR Nagar, IN
Siddhartha X. Gunda - Satavahana Nagar, IN
Pankul X. Mahajan - Kathua, IN
Jubish C. Parambath - Baliah Garden, IN
Paranjothi X. Ramalingam - Maruthi Nagar, IN
Lisa A. Caputo - Dade City FL, US
Sundarajan Varadharajan - Zamin Pallavaram, IN

Assignee:

Verizon Patent and Licensing Inc. - Basking Ridge NJ

International Classification:

G06Q 30/00

US Classification:

705 1453, 705 1449, 705 1466, 705 1467

Abstract:

A method including providing at least one of a phone service, an Internet access service, or a television service to customers; identifying a customer when the customer uses the at least one of the phone service, the Internet access service, or the television service; selecting products or services for which the customer qualifies based on the identifying; gathering customer-specific data for the customer; generating recommendations that pertain to the at least one of the phone service, the Internet access service, or the television service for the customer based on the products or the services for which the customer qualifies, the customer-specific data, and other factors, wherein the other factors include at least one of a location of the customer or a time in which the recommendations is to be provided to the customer; and providing the recommendations to the customer via the at least service.