Travelers since Sep 2010
Manager, Service Desk
Siemens IT Solutions & Services 2004 - 2008
Market Manager,II
CIGNA Healthcare Aug 1988 - Jul 2004
LAN Operations Manager
Skills:
Process Improvement Vendor Management It Strategy Data Center Visio Business Analysis Customer Satisfaction Service Management Management It Management Sdlc Disaster Recovery Itil It Service Management Project Portfolio Management Change Management Leadership Software Documentation Business Process Improvement Software Development Life Cycle Project Management
Languages:
English
Certifications:
License It Service Management C.511341 Examination Institute For Information Science Itil Certification – It Service Management C.511341 , License It Service Management C.511341