Jpmorgan Chase & Co.
Operations Manager and Team Lead - Card
Jpmorgan Chase & Co. Oct 2014 - Aug 2015
Report and Reconciliation Manager and Team Lead Compliance and Due Diligence Operations
Bank of America Feb 2011 - May 2013
Business Operations Manager
Bank of America Sep 2009 - Jan 2011
Mortgage Servicing Unit Manager
Skills:
Risk Management Banking Process Improvement Team Leadership Business Process Improvement Leadership Team Building Business Analysis Call Centers Management Recruiting Strategy Financial Services Operations Management Financial Analysis Change Management Program Management Commercial Banking Retail Banking Vendor Management Loans Credit Relationship Management Project Management Training Mergers and Acquisitions Financial Modeling Consumer Lending Credit Analysis Portfolio Management Analysis Mortgage Lending Strategic Planning Performance Management Customer Experience
Certifications:
Mindfulness-Based Stress Reduction (Mbsr) Entrepreneurship and Business Life Coach Certification
Northfork - Elkhorn High School Northfork WV 1956-1960
Community:
Linda Handy, Dickie Watson, Darrell Harris, Linda Carter, Jim Hubbard, Billy Quesenberry, Judith Vansutphen, Charlotte Boyd, Patricia Hash, Janice Tabor
Northfork - Elkhorn High School Northfork WV 1957-1960
Community:
Linda Handy, Dickie Watson, Darrell Harris, Linda Carter, Jim Hubbard, Billy Quesenberry, Judith Vansutphen, Charlotte Boyd, Patricia Hash, Janice Tabor