Oct 2012 to Present Research & Remediation AnalystWells Fargo Home Mortgage Frederick, MD Apr 2009 to Oct 2012 Mortgage Quality Assurance Analyst in Bankruptcy/ForeclosureWells Fargo Home Mortgage Fort Mill, SC May 2006 to Mar 2009 Expert Mortgage Counselor 1 (Bankruptcy/Foreclosure)Mentor 4 Charlotte, NC Jun 2003 to Sep 2003 Customer Service AnalystCMS-Hopewell High School Huntersville, NC Jan 2002 to Jun 2003 Avid Assistant Teacher
Education:
University of Phoenix Arlington, VA 2009 to 2013 Doctorate of Organizational LeadershipKeller Graduate School of Management of DeVry University Charlotte, NC 2003 to 2007 Masters in Business AdministrationKeller Graduate School of Management of DeVry University Charlotte, NC 2003 to 2006 Masters in Public Administration emphasis Government ManagementJohnson C. Smith University Charlotte, NC 1999 to 2003 Bachelor of Arts in Criminal Justice
Skills:
Results driven-the ability to meet organizational goals and customer expectation through making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership competencies through accountability, customer service, decisiveness, entrepreneurship, problem solving, and technical credibility.
Jim Anderson, Debra Falciani, Alicia Dibernardo, David Angelis, Laurie Wurm, Dorota Anderten, Tracy Kohler, Karen Zwicker, Len Clark, Pasha Jaegar, Carmen Andrei, Kay White