TAPFIN since May 2012
Resource Professional
Pharma Logistics - Mundelein, IL 2009 - May 2012
Human Resources
Delta Pharma Mar 2008 - Feb 2009
On-Site Coordinator
Manpower Inc. Jun 2006 - Mar 2008
Staffing Specialist / On-Site Coordinator
The Huntington Resource May 2004 - Jun 2006
Staffing Specialist
Education:
College of Lake County 1998 - 1999
None, General
Skills:
Onboarding Human Resources Talent Acquisition Interviews Sourcing Recruiting Temporary Placement Training Technical Recruiting Hris Staffing Services Applicant Tracking Systems Talent Management New Hire Orientations Screening Resumes Employee Relations Screening Management Coaching Benefits Administration Contract Recruitment Executive Search Leadership Employee Benefits Personnel Management Payroll Internet Recruiting Benefits Negotiation Employer Branding Temporary Staffing College Recruiting Hiring Cold Calling Background Checks Taleo Reference Checking Recruitment Advertising Job Fairs Account Management Vendor Management Permanent Placement Workforce Planning Resume Writing Customer Service Peoplesoft Job Descriptions Workday Salesforce.com Team Building Performance Management
Languages:
English Spanish
Certifications:
Organization Communication Writing Customer Service Emails Working With Upset Customers Managing Customer Expectations For Frontline Employees Ken Blanchard on Servant Leadership Motivating and Engaging Employees Working on A Cross-Functional Team Improving Your Judgment Making Decisions Leading and Working In Teams Teamwork Foundations Phone-Based Customer Service Decision-Making Strategies Customer Service Foundations
Compuware since Jun 2011
Software Development Manager
Compuware Apr 2010 - Jun 2011
Software Maintenance and QA Team Lead
Compuware Oct 2007 - Apr 2010
Customer Support Team Lead
Compuware May 2006 - Sep 2007
Product Support Specialist/Analyst
Education:
Instituto Tecnológico de Chihuahua 1992 - 1997
BS, Computer Science Engineering
Skills:
Software Development Agile Methodologies Databases Sql Sdlc Microsoft Sql Server Testing Enterprise Software Db2 Unix Requirements Analysis Quality Assurance Oracle Xml Java Software Quality Assurance Mainframe Leadership Jira Scrum Integration Software Project Management Ibm Db2 Software Development Life Cycle Product Management Mysql Php File Aid/Ex Pre Sales Windows File Aid For Db2 File Aid/Data Privacy Zoe It Customs Enterprise Architecture Sharepoint Business Analysis Business Intelligence Solution Architecture
Interests:
Social Services Economic Empowerment Civil Rights and Social Action Poverty Alleviation Science and Technology Human Rights Health