Wells Fargo
Contact Center Technology, Cti Developer
Wells Fargo Jan 1998 - Jan 2002
Resource Management Consultant
Jan 1998 - Jan 2002
Contact Center Technology, Cisco
Education:
University of Phoenix
Masters, Business Administration
Skills:
Cti Cisco Technologies Telephony Vendor Management Genesys Resource Management Business Analysis Call Centers Sdlc Visio Telecommunications Process Improvement Call Center Six Sigma Contact Centers Integration