Verizon Wireless Oct 2015 - Jun 2016
Business and Government Customer Operations Coordinator at Verizon Wireless
Department of Veterans Affairs Oct 2015 - Jun 2016
Advanced Msa
Transtar Industries Mar 2015 - Jun 2015
Accounts Receivable Specialist
Republic Finance Jul 2013 - Oct 2014
Assistant Manager
American Wholesale Book Company Sep 2009 - Sep 2013
Customer Service Representative
Education:
Ashford University 2015 - 2016
Master of Business Administration, Masters, Business Administration, Finance
University of North Alabama 2009 - 2012
Bachelors, Interdisciplinary Studies
Kaplan University 2006 - 2008
Associates, Associate of Arts
Skills:
Accounting Microsoft Excel Customer Service Telephone Skills Data Entry Call Centers Sales Filing Collections Consumer Lending Account Reconciliation Account Management Accounts Receivable Accounts Payable Microsoft Office Quickbooks As400 Administration Customer Satisfaction Customer Support Customer Engagement Cash Management Medical Terminology Medical Records Medical Coding Credit Management Jd Edwards Confidentiality Exceed Sales Goals Call Logging Access Analysis Financial Statements Microsoft Word Outlook Analytical Skills
Republic Finance LLC Florence, AL Jul 2013 to Oct 2014 Assistant ManagerAmerican Wholesale Book Company Florence, AL Sep 2009 to Sep 2013 Customer Service RepresentativeShoals Community Clinic Florence, AL Oct 2008 to Oct 2009 Medical AssistantRite Aid Florence, AL Mar 2009 to Sep 2009 Shift ManagerWalgreen Call Center Muscle Shoals, AL Jul 2005 to Oct 2008 Customer Service Representative
Education:
University of North Alabama-Florence Florence, AL 2012 Bachelor in Interdisciplinary StudiesKaplan University Davenport, IA Nov 2008 Associate of Applied Science in Medical Assisting
Skills:
Customer service and satisfaction Highly organized Effective negotiator Superior verbal and written communication skills Proficient in cash management Multi-line phone operation proficiency Excellent time management skills Microsoft Office Suite expert Underwriting knowledge Consistently meet goals 50 wpm typing speed Proficient in 10-key Ability to work alone or with a team Excellent time management skills
Northwest Community Health and Dental Clinic Florence, AL Oct 2008 to Oct 2009 Medical AssistantRite Aid Pharmacy
Mar 2009 to Sep 2009 Shift Manager/CashierNorthwest Community Health and Dental Clinic Florence, AL Jun 2008 to Oct 2008 Medical Assistant Intern/Receptionist VolunteerWalgreens Call Center
Jul 2005 to Oct 2008 Customer Service RepresentativeMcDonalds
Mar 2000 to Jul 2005 Cashier
Education:
University of North Alabama Florence, AL Dec 2012 Bachelor in Interdisciplinary StudiesKaplan University Nov 2008 AAS in Medical Assistant
Googleplus
Victoria Byrd
Work:
Federal Emergency Management Agency - Historic Preservation Specialist (2007)
Education:
University of Virginia - Urban Planning and American Studies
"I was beaten as a child, and it left scars, so NO, I have never struck my child or my grandchildren that I raised. They all turned out just fine without being hit as a form of discipline..." -- Victoria Byrd
Northwest School of the Arts Charlotte NC 2000-2004
Community:
Gracinda Mayela, Lorrayne Herrion, Lucas Perkins, Alecia Joyner, Jennifer Bement, Jason Jones, Kristen Carter, Cayce Klintworth, Darius Turner, Nealy Wheely