Experian
Learning and Development Specialist
News Corp Australia Jul 2008 - Apr 2011
Training and Quality Manager
Completecare Jul 2002 - Jul 2004
Operations Manager - Customer Care
Arkansas Blue Cross Blue Shield Aug 1993 - Apr 2001
Regional Trainer
Education:
Arkansas Tech University
Skills:
Call Centers Project Management Leadership Development Operations Management Curriculum Development Training Job Coaching
Oct 2012 to 2000 Corporate TrainerAsurion Russellville, AR Jul 2008 to Mar 2011 Training and Quality ManagerComplete Care and Collections N Little Rock, AR Jul 2002 to Jul 2004 Customer Care Supervisors, Customer Care Representatives, and CollectorsArkansas Blue Cross Blue Shield Little Rock, AR Aug 1993 to Apr 2001 Regional Trainer
Education:
Arkansas Tech University Russellville, AR 2006 to 2000 Management and Marketing
May 2014 to 2000 Cashierrally's St. Louis, MO Jun 2012 to Feb 2014 managerrealtime results Saint Louis County, MO Oct 2008 to Jan 2012 Customer Service RepresentativeFamily Dollars Saint Louis County, MO Jun 2006 to Oct 2008 Crew/Cashier
Education:
Hazelwood East St. Louis, MO 2001 to 2005 high school diploma