Jun 2013 to 2000 Business Analyst/Quality AnalystState Farm Insurance
2006 to 2000 AgentOUR TV Oakland, CA Jan 2010 to Jan 2012 Online Media ManagerAeropostale Sacramento, CA 2008 to 2011 ManagerClear Channel Communications Sacramento, CA Sep 2010 to Nov 2010 Marketing AssistantBlack Entertainment Television New York, NY Jun 2009 to Aug 2009 Production Intern
Education:
California State University Sacramento 2010 BA in Media Communication
Skills:
Experienced in analyzing and documenting processes, test materials, and technical support Ability to handle high volume workloads and special projects including analysis, planning, scheduling, development, testing, and implementation Ability to effectively gather, record, evaluate, and maintain extensive volumes of data Experienced in Microsoft Visual Studio, Test Manager, SharePoint, Word, Excel, PowerPoint, and Adobe RoboHelp, Soap UI
Mar 2008 to 2000 Accounting/Bookkeeping ManagerSAN LUIS PERSONNEL SERVICES San Luis Obispo, CA Jan 2013 to Feb 2013 Day Stay SecretaryBANK OF AMERICA Dallas, TX Nov 2012 to Dec 2012 Operations RepresentativeHANDS FOR HEALTH CHIROPRACTIC Dallas, TX Jun 1998 to Dec 2012 Receptionist/Office ManagerQUAIL HILL RECOVERY HOME Irvine, CA May 2007 to Jan 2008 Sober Living Home ManagerVARTEC TELECOM/EXCEL COMMUNICATIONS Dallas, TX Sep 2000 to Feb 2003 Billing AnalystGTE Irving, TX Jun 1996 to May 1998 Call Center Analyst, Promoted to Supervisor - Call Center AnalystsBANK OF AMERICA Irving, TX Aug 1989 to Nov 1995 Teller/Research Specialist/Customer Service RepresentativeVarious Retail Stores Dallas, TX Aug 1982 to Aug 1989 Retail Sales
Education:
MISS WADE'S FASHION MERCHANDISING COLLEGE Dallas, TX Associate of Applied ArtsINSTITUTE FOR INTEGRATIVE NUTRITION New York, NY 1985