Norman Perkins Blake - Zionsville IN, US Christopher Lee Collier - Avon IN, US George Mark McGregor - Pine Village IN, US Vincent Robert Koser - West Lafayette IN, US
Assignee:
NCR Corporation - Duluth GA
International Classification:
G06F 3/048 G06F 15/16
US Classification:
715745
Abstract:
Systems and techniques for centralized user preference management for electronic decision making devices are provided. A user preference profile is received. A user preference profile manager may transmit a user preference from the user preference profile to a requesting user transaction terminal. the user preference manager may also receive a dynamic user preference from a user preference profile and extend the user preference profile with the dynamic user preference, where the dynamic user preference includes a preference definition and the preference definition includes read and write access controls for the dynamic user preference. Then the user manager may update the user preference profile based on data received from the user transaction terminal.
Techniques For Location-Based Promotion Evaluation
Techniques for location-based promotion evaluation are presented. A customer is identified and a current physical location of the customer is detected based on the customer's mobile device. Factors for promotion are obtained based on a predefined range surrounding the current physical location and a promotion is generated for a specific enterprise within the predefined range using the factors and then dynamically transmitted to the mobile device of the customer for redemption.
Techniques For Real-Time Customer Preference Learning
Norman Perkins Blake - Zionsville IN, US Vincent Robert Koser - West Lafayette IN, US
Assignee:
NCR Corportion - Duluth GA
International Classification:
G06F 15/18 G06F 17/30
US Classification:
706 12, 707748, 707E17005
Abstract:
Techniques for real-time offer customer preference learning are presented. Local agents on communication channels are equipped with predefined rules that capture actions and behaviors of customers interacting with an enterprise. The metrics associated with these actions and behaviors are plugged into the rules and in some cases combined with known pre-existing preferences for the customers for purposes of evaluating the rules and creating newly learned preferences for the customers. The newly learned preferences are dynamically fed into offer evaluation processing to determine whether to make offers to the customers.
Laurie Ann Rodriguez - Lawrenceville GA, US George Mark McGregor - Pine Village IN, US Vincent Robert Koser - West Lafayette IN, US Norman Perkins Blake - Zionsville IN, US
Assignee:
NCR Corporation - Duluth GA
International Classification:
G06Q 30/02
US Classification:
705 1464, 705 1466, 705 1465
Abstract:
Techniques for real-time offer evaluations are presented. An enterprise system detects and interaction with a customer. Metrics for the interaction are acquired and a centralized preference server delivers real time preference values known for the customer. The metrics and the preference values are used to dynamically and in real-time evaluate conditions for an enterprise offer and when met the offer is delivered to the customer in real time.
Techniques for customized deployment of offers are provided. Customized offers are packaged into a description, a presentation, and offer evaluation execution logic and deployed to an enterprise system. Portions of the package's execution logic have access to some resources of the enterprise system. Once the customized offers are deployed, they can be pushed or pulled to point-of-sale devices for redemption processing during transactions with consumers.
Vincent Robert Koser - West Lafayette IN, US Adam John Rausch - Zionsville IN, US Jeffrey Scott Jopling - Atlanta GA, US Lew Peter Nycz - Kinnelon NJ, US
Assignee:
NCR Corporation - Duluth GA
International Classification:
G06Q 30/02
US Classification:
705 1433, 705 141
Abstract:
Techniques for controlling redemption of offers are provided. A checkout process is detected having multiple offers associated with an item or items being purchased. Each offer is evaluated based on custom rules and some, all, or portions of the offers are selectively applied to a retail price for the item to arrive at a final price for the item during the checkout process.
Techniques For Deployment Of Universal Promotion Conditions For Offer Evaluations
Vincent Robert Koser - West Lafayette IN, US George Mark McGregor - Pine Village IN, US
Assignee:
NCR Corporation - Duluth GA
International Classification:
G06Q 30/02
US Classification:
705 144
Abstract:
Techniques for universal promotion conditions for offer evaluations are provided. Promotions are comprised of promotion conditions. The conditions are defined as a key value, description, and data type. Defined operators for the data types are enumerated and the key values can be mixed and matched in custom defined conditional statements to expand promotional engines with universal promotion conditions.
Techniques For Channel-Independent Offer Management
Norman Perkins Blake - Suwanee GA, US Vincent Robert Koser - West Lafayette IN, US Robert Eugene Dusek - Saint Paul MN, US
Assignee:
NCR Corporation - Duluth GA
International Classification:
G06Q 30/02
US Classification:
705 1451, 705 1465
Abstract:
Techniques for channel-independent offer management are provided. An offer management server can be deployed in a variety of architectural arrangements within an enterprise. The offer management server provides cross-platform and channel-independent evaluation of offers and offer management for the enterprise.