Hess Corporation - Houston, Texas Area since Mar 2013
Technical User Support Specialist
Hess Corporation/Strategic Careers - Houston, Texas Area Jul 2010 - Mar 2013
Hardware Team Lead/AV/Plotter Support
IBM/Spherion - Houston, Texas Area Nov 2009 - Jul 2010
Desk Side Support Consultant at Williams Energy
WellPoint - Richmond, Virginia Area Jan 2006 - Aug 2009
Senior Field Support Analyst
Anthem BCBS - Richmond, Virginia Area Jan 2001 - Jan 2006
Senior Information System Consultant
Education:
Tennessee State University
Bachelors, English
Surface Warefare Officer School Division Officer Course
Surface Warefare Officer School Department Head Course
Skills:
Technical Support Troubleshooting Windows Server Active Directory Software Installation Networking Integration Computer Hardware Security Windows Xp Hardware Dns Windows 7 Information Technology Microsoft Office Laptops Windows Dhcp Tcp/Ip Printers Linux Problem Solving System Deployment Computer Hardware Troubleshooting Printer Support Hardware Support Asset Management Imaging Plotters Av Telecommunications Testing Polycom Video Conferencing Windows Server 2008 Blackberry Desktop Support Windows Server 2003 Deployment
Awards:
25th Annual CIO 100 Award Nominee for Hess Corporation CIO.com Hess Corporation nominee for contributions as a member of the Connection Broker Team under the category of Deploy Innovative IT.
The annual CIO 100 Awards celebrate 100 organizations (and the people within them) that are using information technology in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.
This was the 5th year that Hess Corporation received this award.
Certifications:
Axelos Global Best Practice, License Gr750119301Wb License Gr750119301Wb Itil Foundation Certified Scrummaster® (Csm®) Certified Scrummaster?? (Csm??)