Walter G Rolandi

US Patent:

6757362, Jun 29, 2004

Filed:

Mar 6, 2000

Appl. No.:

09/519075

Inventors:

Robert S. Cooper - Columbia SC
Jeff F. McElroy - Columbia SC
Walter Rolandi - Columbia SC
Derek Sanders - Columbia SC
Richard M. Ulmer - Columbia SC
Edward Peebles - Columbia SC

Assignee:

Avaya Technology Corp. - Basking Ridge NJ

International Classification:

H04M 164

US Classification:

379 8801, 379 8813, 379 8816, 7042701, 704275

Abstract:

A computer-based virtual assistant the behavior of which can be changed by the user, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the behavior of the virtual assistant changes responsive to user input. A computer-based virtual assistant that also automatically adapts its behavior is disclosed, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the remote computer is programmed to automatically change the behavior of the virtual assistant responsive to input received by the virtual assistant. As detailed below, the virtual assistant adapts to the user in many different ways based on the input the virtual assistant receives. Such input could be user information, such as information about the users experience, the time between user sessions, the amount of time a user pauses when recording a message, the users emotional state, whether the user uses words associated with polite discourse, and the amount of time since a user provided input to the virtual assistant during a session.

US Patent:

7415100, Aug 19, 2008

Filed:

May 4, 2004

Appl. No.:

10/837605

Inventors:

Robert S. Cooper - Columbia SC, US
Jeff F. McElroy - Columbia SC, US
Walter Rolandi - Columbia SC, US
Derek Sanders - Columbia SC, US
Richard M. Ulmer - Columbia SC, US
Edward Peebles - Columbia SC, US

Assignee:

Avaya Technology Corp. - Basking Ridge NJ

International Classification:

H04M 1/64

US Classification:

379 8801, 704275

Abstract:

A computer-based virtual assistant the behavior of which can be changed by the user, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the behavior of the virtual assistant changes responsive to user input. A computer-based virtual assistant that also automatically adapts its behavior is disclosed, comprising a voice user interface for inputting information into and receiving information from the virtual assistant by speech, a communications network, a virtual assistant application running on a remote computer, the remote computer being electronically coupled to the user interface via the communications network, wherein the remote computer is programmed to automatically change the behavior of the virtual assistant responsive to input received by the virtual assistant. As detailed below, the virtual assistant adapts to the user in many different ways based on the input the virtual assistant receives. Such input could be user information, such as information about the user's experience, the time between user sessions, the amount of time a user pauses when recording a message, the user's emotional state, whether the user uses words associated with polite discourse, and the amount of time since a user provided input to the virtual assistant during a session.

US Patent:

8000453, Aug 16, 2011

Filed:

Mar 21, 2008

Appl. No.:

12/053229

Inventors:

Robert S. Cooper - Columbia SC, US
Jeff F. McElroy - Columbia SC, US
Walter Rolandi - Columbia SC, US
Derek Sanders - Columbia SC, US
Richard M. Ulmer - Columbia SC, US
Edward Peebles - Columbia SC, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

H04M 1/64

US Classification:

379 8803, 379 8823, 7042701

Abstract:

A computer-based virtual assistant includes a virtual assistant application running on a computer capable of receiving human voice communications from a user of a remote user interface and transmitting a vocalization to the remote user interface, the virtual assistant application enabling the user to access email and voicemail messages of the user, the virtual assistant application selecting a responsive action to a verbal query or instruction received from the remote user interface and transmitting a vocalization characterizing the selected responsive action to the remote user interface, and the virtual assistant waiting a predetermined period of time, and if no canceling indication is received from the remote user interface, proceeding to perform the selected responsive action, and if a canceling indication is received from the remote user interface halting the selected responsive action and transmitting a new vocalization to the remote user interface. Also a method of using the virtual assistant.

US Patent:

6466654, Oct 15, 2002

Filed:

Mar 6, 2000

Appl. No.:

09/519217

Inventors:

Robert S. Cooper - Columbia SC
Jeff F. McElroy - Columbia SC
Walter Rolandi - Columbia SC
Derek Sanders - Columbia SC
Richard M. Ulmer - Columbia SC

Assignee:

Avaya Technology Corp. - Basking Ridge NJ

International Classification:

H04M 164

US Classification:

379 8801, 379 8816, 7042701, 704275

Abstract:

A computer based method for performing a command via a voice user interface on a subset of objects. The subset is selected from a set of objects, each having an object type. At least one taggable field is associated with the object type and has a corresponding value. The set of objects is stored in the computer memory. An utterance is received from the user and includes a command, an object type selection, a taggable field selection, and a value for the taggable field. Responsive to the utterance, at least one object is retrieved from the set of objects, the object of the type selected by the user and having a value in the taggable field selection that matches the taggable field value received from the user. The command is performed on the object. The object consists of text which is converted to voice output.

US Patent:

20190349214, Nov 14, 2019

Filed:

Jul 29, 2019

Appl. No.:

16/525323

Inventors:

- Culver City CA, US
Silke Maren Witt-Ehsani - Sunnyvale CA, US
Walter Rolandi - Columbia SC, US

Assignee:

NANT HOLDINGS IP, LLC - Culver City CA

International Classification:

H04L 12/28
G10L 21/06
G06F 3/16
G06F 17/27
H04M 1/725
G10L 15/22
G05B 15/02
H04L 29/08
G10L 15/183
G10L 15/18

Abstract:

A smart home interaction system is presented. It is built on a multi-modal, multithreaded conversational dialog engine. The system provides a natural language user interface for the control of household devices, appliances or household functionality. The smart home automation agent can receive input from users through sensing devices such as a smart phone, a tablet computer or a laptop computer. Users interact with the system from within the household or from remote locations. The smart home system can receive input from sensors or any other machines with which it is interfaced. The system employs interaction guide rules for processing reaction to both user and sensor input and driving the conversational interactions that result from such input. The system adaptively learns based on both user and sensor input and can learn the preferences and practices of its users.

US Patent:

20170163435, Jun 8, 2017

Filed:

Feb 21, 2017

Appl. No.:

15/438428

Inventors:

- CULVER CITY CA, US
SILKE MAREN WITT-EHSANI - SUNNYVALE CA, US
WALTER ROLANDI - COLUMBIA SC, US

International Classification:

H04L 12/28
G10L 15/18
G10L 15/183
G10L 15/22

Abstract:

A smart home interaction system is presented. It is built on a multi-modal, multithreaded conversational dialog engine. The system provides a natural language user interface for the control of household devices, appliances or household functionality. The smart home automation agent can receive input from users through sensing devices such as a smart phone, a tablet computer or a laptop computer. Users interact with the system from within the household or from remote locations. The smart home system can receive input from sensors or any other machines with which it is interfaced. The system employs interaction guide rules for processing reaction to both user and sensor input and driving the conversational interactions that result from such input. The system adaptively learns based on both user and sensor input and can learn the preferences and practices of its users.

US Patent:

20160080165, Mar 17, 2016

Filed:

Nov 23, 2015

Appl. No.:

14/948934

Inventors:

- CULVER CITY CA, US
SILKE MAREN WITT-EHSANI - SUNNYVALE CA, US
WALTER ROLANDI - COLUMBIA SC, US

International Classification:

H04L 12/28
H04M 1/725
G06F 3/16
G10L 21/06
G10L 15/22
G06F 17/27

Abstract:

A smart home interaction system is presented. It is built on a multi-modal, multithreaded conversational dialog engine. The system provides a natural language user interface for the control of household devices, appliances or household functionality. The smart home automation agent can receive input from users through sensing devices such as a smart phone, a tablet computer or a laptop computer. Users interact with the system from within the household or from remote locations. The smart home system can receive input from sensors or any other machines with which it is interfaced. The system employs interaction guide rules for processing reaction to both user and sensor input and driving the conversational interactions that result from such input. The system adaptively learns based on both user and sensor input and can learn the preferences and practices of its users.

US Patent:

20140108019, Apr 17, 2014

Filed:

Oct 8, 2013

Appl. No.:

14/049158

Inventors:

- Sunnyvale CA, US
Silke Maren Witt-Ehsani - Sunnyvale CA, US
Walter Rolandi - Columbia SC, US

Assignee:

Fluential, LLC - Sunnyvale CA

International Classification:

G10L 21/06

US Classification:

704275

Abstract:

A smart home interaction system is presented. It is built on a multi-modal, multithreaded conversational dialog engine. The system provides a natural language user interface for the control of household devices, appliances or household functionality. The smart home automation agent can receive input from users through sensing devices such as a smart phone, a tablet computer or a laptop computer. Users interact with the system from within the household or from remote locations. The smart home system can receive input from sensors or any other machines with which it is interfaced. The system employs interaction guide rules for processing reaction to both user and sensor input and driving the conversational interactions that result from such input. The system adaptively learns based on both user and sensor input and can learn the preferences and practices of its users.